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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Crystal

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Category:
-

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Contract Type:
Employment contract

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Salary:

19.00 USD / Hour

Job Description:

Mobile Associates work as part of a Retail Team to bring the T-Mobile brand to life, building energy around products and services, providing world-class customer experience, and learning while growing with the team. They engage with customers to uncover needs, educate, and recommend connected solutions.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey
  • exploring individual needs and providing in-store demonstrations of technology
  • side-by-side selling to find personalized solutions
  • using digital tools to demonstrate coverage, plans, and services
  • completing training on T-Mobile processes
  • establishing relationships and partnering with T-Mobile employees across channels

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • passionate customer advocate
  • competitive drive
  • effective at balancing customer needs and performance goals
  • legally authorized to work in the United States
  • at least 18 years of age

Nice to have:

  • Retail environment experience
  • willingness to work alongside peers and store leaders
What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short-term and long-term disability
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service and home internet discounts
  • pet insurance
  • commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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