Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Jacksonville

Category:

Sales

Contract Type:

Employment contract

Salary:

18000.00 USD / Year ▼

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Job Description:

Mobile Associates are responsible for bringing the T-Mobile brand to life within National Sales partner locations. They create excitement around T-Mobile products and services, engage with customers, identify their needs, and recommend solutions. They complete training, perform store operations, and build relationships with customers and nearby leadership to enhance the customer experience.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverages digital self-serve tools during customer interactions and the onboarding process
Completes training on the T-Mobile in-store experience, new skills, products and processes
Reviews personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Performs skills practicing, knowledge sharing, store operations, opening and closing procedures
Builds relationships with nearby leadership and teams to help support the customer experience

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Competitive drive and confidence to succeed in a fast-paced sales environment
Desire to be a part of the game-changing T-Mobile store team
Effective at balancing customer experience and performance goals

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service discounts
Home internet discounts
Pet insurance
Commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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