Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Des Plaines

Category:

Sales

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

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Job Description:

Mobile Associates are integral to the T-Mobile Retail Team, showcasing the brand in National Sales partner locations through active customer engagement. The role involves leveraging digital tools, identifying customer needs, recommending solutions, completing training programs, and building customer relationships to meet performance targets while delivering high-quality service.

Job Responsibility:

Proactively engages with a broad range of customers in a high-traffic retail environment
use digital tools to educate and demonstrate T-Mobile solutions
identify customer needs and utilize solution-based selling techniques
recommend wireless solutions and deepen customer relationships
complete training on T-Mobile processes and knowledge resources
collaborate with nearby store locations to support customers
build relationships with customers to ensure satisfaction
perform store operations like opening and closing procedures
provide exceptional service and exceed customer expectations
follow up with customers and capture referrals
support account setup and device servicing

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience
passionate customer advocate
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed in a fast-paced sales environment
at least 18 years of age
legally authorized to work in the United States

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
12 paid holidays annually
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service discounts
home internet discounts
pet insurance
commuter and transit program access

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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