Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Evans

Category:

Customer Service

Contract Type:

Employment contract

Salary:

20000.00 USD / Year ▼

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where customer engagement is crucial for success. They build and deepen relationships, educate, recommend solutions, and exceed performance targets while excelling in sales and customer experience.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
leverages digital self-serve tools during customer interactions and the onboarding process
identifies customer needs and uses solution-based selling techniques
completes training on the T-Mobile in-store experience, skills, products, and processes
partners with nearby store locations for customer onboarding
performs store operations, opening and closing procedures
builds relationships with nearby leadership and teams to support the customer experience.

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate
effective at balancing customer experience and performance goals
desire to be a part of the T-Mobile store team
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed in a fast-paced sales environment
at least 18 years of age
legally authorized to work in the United States.

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
paid parental and family leave
family building benefits
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs.

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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