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Mobile Associates are integral to T-Mobile's Retail Team, bringing its brand to life in National Sales partner locations. Responsibilities include engaging with customers, showcasing T-Mobile products and services, building relationships, and meeting performance targets. The role provides training and opportunities for growth, with access to T-Mobile's comprehensive benefits package, including medical, dental, and retirement plans.
Job Responsibility:
Proactively engages with customers in a high-traffic retail environment
Uses digital tools to educate customers on T-Mobile solutions
Promotes wireless solutions and the T-Mobile app
Completes training on T-Mobile products, systems, and procedures
Builds relationships with nearby leadership and teams
Ensures customer satisfaction
Captures referrals and builds customer loyalty
Requirements:
High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
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