Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Idaho Falls

Category:

Sales

Contract Type:

Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. They're ambassadors who create energy and excitement around T-Mobile products and services. Mobile Associates excel in sales, provide exceptional customer experiences, and meet quality of sale metrics. They complete training, partner with stores, and proactively engage with a wide range of customers in high-traffic retail environments.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
leverage digital self-serve tools during customer interactions and the onboarding process
identify customer needs and use solution-based selling techniques
complete training on the T-Mobile in-store experience, new skills, products and processes
review personal results, current promotions, and updates
partner with nearby store locations to properly/fully on-board customers
perform skills practicing, knowledge sharing, store operations, opening and closing procedures
carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets
reach out to potential customers to further drive sales activity
perform price overrides for specialty offers
build relationships with leadership and teams for customer support

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
at least 18 years of age
legally authorized to work in the United States

Nice to have:

Retail environment experience

What we offer:

Medical, dental, and vision insurance
flexible spending account
401(k)
employee stock grants and employee stock purchase plan
paid time off and up to 12 paid holidays
parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life and disability insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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