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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Sunset Hills

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

18000.00 USD / Year

Job Description:

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They build energy and excitement around products and services and thrive in a fast-paced environment. This role involves serving and selling to customers, providing a world-class customer experience, learning new skills, using technology, and supporting team initiatives.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey
  • exploring individual needs and providing hands-on demonstrations
  • side-by-side selling to find personalized solutions
  • approaching service and sales needs with composure, integrity and compassion
  • using digital tools in interactions and onboarding
  • completing training on T-Mobile in-store experience and systems
  • seeking out information and learning between customers
  • identifying and handing off small business leads
  • supporting team initiatives and fostering an inclusive environment

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • passionate customer advocate
  • competitive drive and proven ability to succeed in a fast-paced sales environment
  • willingness to work alongside peers and store leaders
  • effective at balancing customer needs and performance goals
  • at least 18 years of age
  • legally authorized to work in the United States
What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • paid holidays
  • parental and family leave
  • family building benefits
  • back-up care
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service and home internet discounts
  • pet insurance
  • commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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