Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Auburn Hills

Category:

Sales

Contract Type:

Employment contract

Salary:

18000.00 USD / Year ▼

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Job Description:

Mobile Associates are responsible for promoting the T-Mobile brand in National Sales partner locations. They engage customers, educate them on products and services, and build lasting relationships to deepen customer satisfaction. Mobile Associates perform solution-based selling, complete training on T-Mobile products, and collaborate with nearby teams to support the customer experience.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
use digital tools and communicate effectively
educate customers and showcase the value of T-Mobile solutions
identify customer needs and use solution-based selling techniques
complete training on the T-Mobile in-store experience, products and processes
leverage digital self-serve tools during customer interactions
partner with nearby store locations to on-board customers
build relationships with nearby leadership and teams
perform price overrides for specialty offers specific to National Retail
continuously learn and improve skills to provide the best possible experience for customers
manage Be Back processes and build relationships with new and existing customers

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience
passionate customer advocate
effective at balancing customer experience and performance goals
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed
at least 18 years of age
legally authorized to work in the United States

What we offer:

Competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
paid parental and family leave
paid holidays
childcare subsidy
tuition assistance
college coaching
disability insurance
accidental coverage
long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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