Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Orlando

Category:

-

Contract Type:

Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates excel at building and deepening customer relationships through meaningful interactions and solution-based selling techniques. They provide exceptional customer experiences and are passionate about showcasing T-Mobile solutions in a high-traffic retail environment.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques
Complete training on the T-Mobile in-store experience, new skills, products, and processes
Continuously learn and improve skills to provide the best possible experience for customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Follow up with customers, capture referrals, manage Be Back processes
Build relationships with nearby leadership and teams

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
Team Building Desire to be a part of the game-changing T-Mobile store team
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Bilingual preferred

What we offer:

Medical, dental, and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability insurance
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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