Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Oak Brook

Category:

Customer Service

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

Save Job

Apply Position

Job Description:

Mobile Associates are responsible for bringing the T-Mobile brand to life within partner locations, engaging with customers, identifying their needs, and recommending solutions. This role includes completing training, excelling in a high-traffic environment, and meeting sales targets while providing exceptional customer service.

Job Responsibility:

Proactively engage with a broad range of customers in a highly-traffic retail environment
use digital tools, communicate effectively, and educate customers
showcase the value of T-Mobile solutions
identify customer needs and use solution-based selling techniques
complete training on the T-Mobile in-store experience, products and processes
perform skills practicing, knowledge sharing, and store operations including opening and closing procedures
follow up with customers and manage Be Back processes
build relationships with nearby leadership and teams to support the customer experience

Requirements:

High School Diploma/GED
at least 18 years of age
legally authorized to work in the United States
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with effective communication skills
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed in a fast-paced sales environment

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.