Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Mckinney

Category:

Sales

Contract Type:

Employment contract

Salary:

18000.00 USD / Year ▼

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. Mobile Associates excel at building relationships with customers through meaningful interactions and thrive in a high-traffic environment. They are committed to exceeding customer expectations and deepening customer relationships, while hitting sales targets and meeting quality metrics.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Identify customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Follow store operations procedures, including opening and closing the kiosk
Build rapport, trust, and loyalty with customers during interactions
Partner with nearby store locations to support customer experience
Perform price overrides for specialty offers and manage Be Back processes.

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
paid parental and family leave
childcare subsidy
tuition assistance
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
commuter and transit programs
mobile service and home internet discounts
pet insurance

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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