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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Bronx

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

18000.00 USD / Year

Job Description:

Mobile Associates work as brand ambassadors who build energy and excitement around T-Mobile's products and services. They merge a passion for technology with a drive for sales in a fast-paced, evolving environment. These associates proactively develop their skills to educate and recommend solutions and deepen customer relationships while preparing for career advancements.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love
  • Approaching service and sales needs with composure, integrity and compassion
  • Using digital tools in interactions and onboarding
  • Establishing relationships with and partnering with T-Mobile employees across channels
  • Successfully identify and handoff small business leads
  • Support team initiatives and create an inclusive environment.

Requirements:

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
  • Competitive drive and proven ability to succeed in a fast-paced sales environment
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
  • Effective at balancing customer needs and performance goals.

Nice to have:

Bilingual, Spanish Preferred

What we offer:
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs.

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
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