Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, St Louis

Category:

-

Contract Type:

Employment contract

Salary:

17.50 USD / Hour

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Job Description:

The Mobile Associate is responsible for bringing the T-Mobile brand to life within National Sales partner locations. This role focuses on customer engagement through identifying needs, recommending solutions, and providing exceptional service while achieving sales targets. Responsibilities include leveraging digital tools, completing training, partnering with nearby stores, and building customer relationships.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
Uses digital tools, communicates effectively, educates customers, and showcases the value of T-Mobile solutions
Recommends wireless solutions and an onboarding solution centric to helping customers understand self-serve options and T-Mobile app usage
Completes training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and resources
Builds relationships with nearby leadership and teams to support the customer experience from account set up, to device support and account servicing
Performs opening and closing procedures, carries keys to kiosk cabinets, and secures assets

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Retail environment experience

What we offer:

Medical, dental, and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays annually
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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