Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Florence

Category:

-

Contract Type:

Employment contract

Salary:

18000.00 USD / Year ▼

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Job Description:

Mobile Associates are key members of our Retail Team who bring the T-Mobile brand to life. They are customer-obsessed individuals who create excitement around our products, thrive in high-traffic environments, and deepen customer relationships through meaningful interactions and solution-based selling. This role emphasizes exceptional customer service, teamwork, and continuous learning in a dynamic setting.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Identify customer needs and use solution-based selling techniques
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Perform store operations, opening and closing procedures
Partner with nearby store locations to properly/fully on-board customers
Build rapport through exceptional customer service
Build relationships with nearby leadership and teams to support the customer experience

Requirements:

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Required)
Legally authorized to work in the United States
At least 18 years of age

Nice to have:

Retail Sales experience
Competitive drive

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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