Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Santa Maria

Category:

Sales

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. They excel at building relationships with customers, identifying their needs, and recommending T-Mobile solutions through meaningful interactions. Key responsibilities include using digital tools, promoting customer satisfaction, and helping onboard customers with T-Mobile products and services.

Job Responsibility:

Proactively engages with a broad range of customers in a retail environment
uses digital self-serve tools during customer interactions and onboarding
identifies customer needs and recommends T-Mobile solutions
completes training on skills, products, systems, and processes
performs key store operations like opening and closing procedures
builds relationships with customers through effective communication and follow-ups
builds relationships with nearby leadership and teams to support customer experience

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience
passionate customer advocate
effective at balancing customer experience and performance goals
willingness to work alongside peers and store leaders, learning and sharing best practices
competitive drive and confidence to succeed in a fast-paced sales environment
at least 18 years of age
legally authorized to work in the United States

Nice to have:

Retail environment experience
bilingual in Spanish

What we offer:

Medical, dental and vision insurance
401(k)
employee stock grants
employee stock purchase plan
paid time off
12 paid holidays
paid parental and family leave
childcare subsidy
tuition assistance
short- and long-term disability
life insurance
AD&D coverage
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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