Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Franklin

Category:

-

Contract Type:

Employment contract

Salary:

20.00 USD / Hour

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Job Description:

Mobile Associates work with retail teams to represent the T-Mobile brand, provide hands-on demonstrations, and offer personalized technology solutions. This position involves customer advocacy, maintaining expertise in T-Mobile services, and building strong customer relationships.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey
exploring individual needs and providing hands-on demonstrations of the latest technology
side-by-side selling to find personalized solutions
approaching service and sales needs with composure, integrity, and compassion
using digital tools in interactions and onboarding
completing training on T-Mobile in-store experience, new skills and processes
establishing relationships with and partnering with T-Mobile employees to collectively own the customer experience.

Requirements:

High School Diploma/GED
at least 18 years of age
legally authorized to work in the United States
6 months of customer service and/or sales experience
passionate customer advocate
competitive drive
proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders
effective at balancing customer needs and performance goals.

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k) plan
employee stock grants
employee stock purchase plan
paid time off and holidays
paid parental and family leave
family building benefits
childcare subsidy
tuition assistance
short- and long-term disability
voluntary accident and life insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs.

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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