Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Roseville

Category:

Sales

Contract Type:

Employment contract

Salary:

18.00 USD / Hour

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Job Description:

Mobile Associates are part of the Retail Team, responsible for bringing the T-Mobile brand to life in National Sales partner locations. They create energy and excitement around products and services, build and deepen customer relationships, leverage digital tools, and exceed performance targets while providing exceptional service. The role involves identifying customer needs, recommending solutions, learning processes and systems, performing store operations, and partnering with nearby stores for customer support.

Job Responsibility:

Proactively engages with a broad range of customers in a high-traffic retail environment
Leverage digital tools during customer interactions
Identify customer needs and recommend T-Mobile solutions
Complete training on T-Mobile in-store experience, processes, and systems
Perform store operations, opening and closing procedures
Build relationships with customers and deepen customer loyalty
Perform price overrides for specialty offers
Partner with nearby stores for customer onboarding and support

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Passionate customer advocate
Effective at balancing customer experience and performance goals
Desire to be a part of the T-Mobile store team
Willingness to work alongside peers and store leaders
Competitive drive and confidence
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Competitive base salary
Annual stock grant
Employee stock purchase plan
401(k)
Access to year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Paid holidays
Paid parental and family leave
Family building benefits
Childcare subsidy
Tuition assistance
Short- and long-term disability insurance
Voluntary insurance options
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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