Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Winterville

Category:

Sales

Contract Type:

Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life. They are skilled at identifying customer needs, recommending solutions, and providing exceptional service in a high-traffic environment. The position offers competitive pay and a dynamic workplace focused on growth and customer engagement.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
leverages digital self-serve tools during customer interactions
identifies customer needs and uses solution-based selling techniques
completes training on the T-Mobile in-store experience, products, processes, and reference resources
partners with nearby store locations for customer onboarding
builds relationships with nearby leadership and teams to support the customer experience

Requirements:

High School Diploma/GED
at least 18 years of age
legally authorized to work in the United States
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with the desire to balance customer experience and performance goals
willingness to work alongside peers and store leaders, learning and sharing best practices
competitive drive and confidence to succeed in a fast-paced sales environment

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays annually
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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