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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Houston

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Category:
-

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Contract Type:
Employment contract

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Salary:

17.50 USD / Hour

Job Description:

Mobile Associates (MA) work as members of a Retail Team of Experts to bring the T-Mobile brand to life. They build energy and excitement for products and services while working in a fast-paced environment focused on customer needs and technology innovations. This position involves learning on the job and preparing for promotion to the Mobile Expert role.

Job Responsibility:

  • Helping customers pick up where they left off in their shopping journey
  • Exploring individual needs and providing hands-on demonstrations of the latest technology
  • Side-by-side selling to find personalized solutions
  • Approaching service and sales needs with composure and compassion
  • Using digital tools in interactions and onboarding
  • Completing training on T-Mobile in-store experience
  • Building relationships with T-Mobile employees across channels
  • Identifying and handing off small business leads
  • Supporting team initiatives and creating an inclusive environment

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience in a retail environment
  • Passionate customer advocate
  • Competitive drive
  • Willingness to work alongside peers and store leaders
  • Effective at balancing customer needs and performance goals
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

Bilingual Spanish Preferred

What we offer:
  • Medical, dental, and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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