Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, St. Louis

Category:

Sales

Contract Type:

Employment contract

Salary:

18000.00 USD / Year ▼

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Job Description:

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They continuously work to build expertise in uncovering customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This is a learning role, where associates proactively build skills and proficiencies in preparation for the Mobile Expert position.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions
Approaching service and sales needs with composure, integrity and compassion
Successfully using digital tools
Establishing relationships to resolve issues and create a seamless environment
Identifying and handing off small business leads
Supporting team initiatives and creating an inclusive environment

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary accident coverage
Voluntary life insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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