Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Mentor

Category:

Sales

Contract Type:

Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates are responsible for bringing the T-Mobile brand to life, engaging with customers, recommending wireless solutions, and onboarding customers. They thrive in high-traffic environments and build deepened relationships with customers. Training, skills improvement, and partnership with nearby stores are integral to the role.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
use digital tools to communicate effectively and educate customers
showcase the value of T-Mobile solutions
identify customer needs and use solution-based selling techniques
recommend wireless solutions
complete training on T-Mobile in-store experience, new skills, products and processes
partner with nearby store locations to help onboard customers
perform skills practicing, knowledge sharing, and store operations
customer obsessed and actively build rapport and trust with customers
follow up with customers and capture referrals
build relationships with nearby leadership and teams

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed in a fast-paced sales environment
at least 18 years of age
legally authorized to work in the United States

Nice to have:

Retail environment preferred
willingness to work alongside peers and store leaders

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
paid parental and family leave
family building benefits
back-up care
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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