Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Coral Springs

Category:

-

Contract Type:

Employment contract

Salary:

20000.00 USD / Year ▼

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Job Description:

Mobile Associates bring the T-Mobile brand to life by creating energy and excitement in national sales partner locations. The role involves proactive customer engagement, recommending solutions, meeting performance metrics, and ensuring customer satisfaction while providing exceptional service.

Job Responsibility:

Proactively engages with a broad range of customers in a high-traffic retail environment
Uses digital tools during customer interactions and onboarding process
Identifies customer needs and uses solution-based selling techniques
Recommends T-Mobile products and services
Completes training on the in-store experience, products, and processes
Continuously learns and improves skills
Partners with nearby store locations to support customer onboarding
Ensures kiosks and assets are secured
Builds relationships with customers to enhance loyalty and satisfaction
Collaborates with nearby leadership and teams for customer support

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience in a retail environment
Passionate customer advocate
Effective at balancing customer experience and performance goals
Willingness to work alongside peers and store leaders
Competitive drive and confidence to succeed in a fast-paced sales environment
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Medical, dental, and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Family building benefits
Childcare subsidy
Tuition assistance
College coaching
Commuter and transit programs
Mobile service and home internet discounts
Short- and long-term disability insurance
Voluntary accident and life insurance
Access to free money coaches
Annual stock grant

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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