Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Nashville

Category:

Sales

Contract Type:

Employment contract

Salary:

20000.00 USD / Year ▼

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Job Description:

Mobile Associates work as part of a Retail Team to represent the T-Mobile brand and build energy around products and services. They establish connections with customers, recommend solutions, and continuously build expertise in technology innovations. The role includes training, proficiency building in sales and service, and collaboration with team members to enhance customer experience.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey
exploring individual needs and providing hands-on demonstrations
side-by-side selling to find personalized solutions
approaching service and sales needs with composure, integrity and compassion
using digital tools in interactions and onboarding
completing training on T-Mobile in-store experience, skills, processes, systems and reference resources
establishing relationships and partnering with T-Mobile employees across channels
successfully identify and handoff small business leads

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience in retail environment
at least 18 years of age
legally authorized to work in the United States
passionate customer advocate
competitive drive
willingness to work alongside peers and store leaders
effective at balancing customer needs and performance goals

Nice to have:

Retail environment experience

What we offer:

Medical, dental, and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service discount
home internet discount
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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