Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Aurora

Category:

-

Contract Type:

Employment contract

Salary:

19.00 USD / Hour

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Job Description:

Mobile Associates work as brand ambassadors to bring the T-Mobile brand to life through customer engagement, personalized product solutions, and sales. They build relationships, provide hands-on demonstrations of the latest technology, and continuously evolve skills for future growth.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey
exploring individual needs and providing hands-on demonstrations of technology
side-by-side selling to find personalized solutions
approaching service and sales needs with composure, integrity and compassion
using digital tools to demonstrate coverage and T-Mobile plans
completing training on in-store experience, skills and processes
seeking information about wireless and technology innovations
establishing relationships with T-Mobile employees across channels
identifying and handing off small business leads
resolving customer issues collectively

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience
legally authorized to work in the United States
at least 18 years of age
competitive drive and proven ability to succeed in a fast-paced sales environment
passionate customer advocate with the desire to connect and have fun
willingness to work alongside peers and store leaders
effective at balancing customer needs and performance goals

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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