Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:

United States, Alma

Category:

Sales

Contract Type:

Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates work as brand ambassadors to bring the T-Mobile brand to life. They build energy and excitement around products and services, educate customers, and recommend device and service solutions. This role is designed to build skills and prepare associates for advancement opportunities in a fast-paced environment.

Job Responsibility:

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty
explores individual needs and provides hands-on demonstrations of the latest and greatest technology in-store
side-by-side selling to find personalized solutions beyond the bare-bones device and service plan
completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
establishes relationships with and partners with T-Mobile employees across channels to collectively own the customer experience and resolve issues.

Requirements:

High School Diploma/GED
at least 18 years of age
legally authorized to work in the United States
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
effective at balancing customer needs and performance goals.

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
commuter and transit programs.

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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