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Mobile Associates are part of the Retail Team responsible for engaging with customers and showcasing the value of T-Mobile products and services. They excel in building relationships, meeting performance targets, and providing exceptional customer experiences.
Job Responsibility:
Proactively engages with customers in a high-traffic retail environment
leverages digital self-serve tools during customer interactions
completes training and knowledge updates
builds relationships with nearby leadership and teams
performs store operations, opening and closing procedures
Requirements:
High School Diploma/GED
6 months of customer service and/or sales experience
willingness to work alongside peers and store leaders
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