Network Specialist - Engineer, Marriott Bonvoy

Marriott Bonvoy

Location:

United States, Gaylord Pacific Resort & Convention Center

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

42.31 - 55.29 USD / Hour

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Job Description:

Contributes advanced knowledge and skill in technology and applies sound business acumen to support property and technology (IT) objectives. The Network Specialist, in conjunction with the other property leadership, is responsible for assisting with technology planning, implementation, and maintenance. The Network Specialist interfaces with vendors, and property staff. The Network Specialist is Brand standards and procedures for access and usage.

Job Responsibility:

Manages technology/asset life-cycle
Serves as technical analyst for the design and implementation of administrative and customer Local and Wide Area Network architecture
Identifies and resolves network and system(s)’ performance problems
Assists the Director of IT for disaster recovery and business continuity
Verifies technology assets are secure and well-maintained
Installs, monitors, and maintains telecommunications equipment
Performs or manages adds/moves/changes/deletions to network equipment
Confirms that adequate bandwidth exists and that circuits are secured
Verifies security procedures are implemented and enforced
Troubleshoots high-speed Internet access problems
Escalates problems, as appropriate
Monitors Local and Wide Area Network performance
Maintains physical Local and Wide Area Networks hardware infrastructure and software configuration
Provides network design and consultation for exhibition clients
Maintains all necessary network documentation and inventory databases
Communicates WAN issues to stakeholders
Meets with clients for review of technical requirements
Assists Manager with the development and improvement of support procedures and new services methodology
Provides end-user support to property staff, business center
Creates and maintains secure network and server environment
Performs network equipment backups and routine/non-routine preventative maintenance
Provides IT expertise and knowledge on projects impacting assigned property
May lead a project team
May review solutions and processes developed by vendors engaged on the project
Supports communications for all new applications/system installations and problem resolution
Assists/provides input to property management for CAPEX and department operating budgets
Reviews operating statements
researches and resolves discrepancies in technology charges
Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual
Conducts periodic inventories of applications and hardware
prepares reports for property management
Assists in the reviews of vendor proposals to determine appropriate vendor selection for local technologies/hardware
Verifies compliance to technology-related vendor contracts
Writes/presents proposals, analyses, project plans, cost models, etc.
Provides exceptional customer service
Provides timely, accurate, and detailed status reports as requested

Requirements:

2 year degree from an accredited university in Computer Science or a related major
5 years’ experience in a related professional area
OR Bachelor’s degree in Computer Science or a related major
3 years’ experience in a related professional area
Previous experience supporting highly complex units (e.g., resorts, enhanced GNS systems, high number of network devices, etc.)
Previous experience in IT Global Field Services or Marriott Systems Support desirable
System or network related professional certifications desired

Nice to have:

Previous experience supporting highly complex units
Previous experience in IT Global Field Services or Marriott Systems Support
System or network related professional certifications

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account (except for positions based out of or performed in Hawaii)
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Network Specialist - Engineer