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Douglas Scott Legal Recruitment is seeking a proactive and self-motivated New Business Administrator to join an award-winning specialist professional law firm located in Birmingham. This role involves customer service, compliance, and administrative tasks, and is ideal for candidates with at least 2+ years experience in a similar position within a law firm.
Job Responsibility:
Act as first point of contact for enquiries, providing excellent customer service to new and repeat clients
manage a busy inbox
be responsible for initial matter set up procedures including production of confirmation of instruction letters, updating central records, and entering entities and capacities on new client/matter files
ensure all appropriate quality service and compliance for all matters are met
collate and complete due diligence to comply with Anti Money Laundering Regulations
manage routine client telephone enquiries, ensuring all required information is obtained to comply with file opening requirements
take initial payments
Requirements:
2+ years experience within a support role in a law firm
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