NOC Engineer, Robert Half

NOC Engineer

Robert Half

Location:

United States, Woodbridge

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Handle the scheduling of EDC workload for the respective buildings, coordinate equipment movement, translate IT and vendor requests into work orders, perform server configurations, and manage equipment decommissions and re-locations. Provide on-call support and manage installation requests from initiation to closure.

Job Responsibility:

Handle the scheduling of EDC workload for the respective buildings
Coordinate the movement of equipment between rooms, floors, and buildings
Translate IT and vendor requests into actionable work orders
Conduct daily reviews of all outstanding scope requests (Tickets)
Ensure the accurate ordering of appropriate facilities work
Perform server configurations and equipment troubleshooting
Assemble server equipment for installation and verify all network connections
Manage equipment decommissions and re-locations to optimize cabinet space
Initiate power requests with the infrastructure team and coordinate with electrical contractor to meet all Service Levels
Monitor environmental conditions and maintain cleanliness of technology spaces
Support building power downs and provide detailed post-mortem reports of all troubleshooting activities
Provide on-call support as required and escort IT vendors without badges in the data center
Manage installation requests from initiation to closure and allocate rack position for equipment installation
Accept delivery of equipment from staging and coordinate scheduling and delivery of equipment to installation location
Label all equipment front and rear and perform walk-through with Communication Room Group cabling group to assist installations
Prepare customer turnover package and perform turnover walkthroughs with customers
Act as on-site contact for vendor walkthroughs for Communications Rooms and support equipment 'go live' for IT Business Units
Accept all delivered circuits and support, troubleshoot and perform break-fix work in conjunction with Communication Room Group, vendor, and customers
Develop Method of Procedures (MOP) for single-mode fiber installs, perform quality assurance tests according to specifications
Update the various inventory databases each time a device is visited and perform audits and inventories of Equipment in Communication Room

Requirements:

Minimum of 3 years of experience in a NOC Engineer role or similar position
Demonstrable proficiency in Border Gateway Protocol (BGP)
Familiarity with Cisco Routers
Strong understanding of Cisco Technologies
Experience with Cloud Technologies
Practical experience with Juniper NetScreen
AB Testing skills
Experience in Active Directory
Knowledge of Backup Technologies
Working understanding of Circuit Board
Proficiency in Computer Hardware
Familiarity with Physical layer or layer 1
Good understanding of PDU
Experience with Dimm
Skills in Fiber Optics
Practical experience in Dell Poweredge Servers

Nice to have:

AB Testing skills
Experience with Dimm

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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