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We are offering a part-time permanent employment opportunity for a diligent Office Assistant in the industry located in Newark, Delaware, United States. As an Office Assistant, you will be tasked with handling clerical duties, managing customer-related inquiries, maintaining comprehensive customer records, and ensuring the smooth operation of our workplace.
Job Responsibility:
Efficiently manage customer inquiries and provide timely solutions
Accurately process customer credit applications
Utilize CRM to maintain up-to-date and comprehensive customer records
Oversee customer accounts and carry out necessary actions
Execute clerical duties to support the smooth operation of the office
Manage accounting software systems and ensure they are up to date
Utilize ADP - Financial Services for financial-related tasks
Handle billing functions
Respond to inbound calls in a detail oriented and timely manner
Create and manage banner ads
Requirements:
Minimum of 2 years of relevant experience
Proficiency in Accounting Software Systems
Familiarity with ADP - Financial Services
Experience in creating Banner Ads
Competency in a variety of Computer Programs
Knowledge of CRM systems
Ability to use the 'About Time' software effectively
Capability to provide solutions and 'Answer' customer queries
Experience in 'Answering Inbound Calls'
Proficiency in executing 'Billing Functions'
Experience in performing 'Clerical Duties'
Nice to have:
Experience in creating Banner Ads
Experience in 'Answering Inbound Calls'
What we offer:
Medical, vision, dental, and life and disability insurance
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