Office Assistant, Robert Half

Office Assistant

Robert Half

Location:

United States, Anaheim

Category:

Office Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are on the hunt for a dedicated Office Assistant to join our team in Anaheim, California. As an Office Assistant, your primary function will be to provide administrative support to the Building Department, with a significant portion of your role involving phone communication.

Job Responsibility:

Handle a high volume of incoming calls
Partner with another team member to manage call volumes efficiently
Follow up on voicemails to ensure customer queries are resolved
Schedule inspections and communicate available time slots to customers over the phone
Perform clerical tasks such as filing, scanning, and data entry.

Requirements:

Handle a high volume of incoming calls
Partner with another team member to manage call volumes efficiently
Follow up on voicemails to ensure customer queries are resolved
Schedule inspections and communicate available time slots to customers over the phone
Perform clerical tasks such as filing, scanning, and data entry
Utilize accounting software systems and CRM for maintaining accurate customer records
Develop proficiency in various computer programs relevant to the role
Competency in various Computer Programs for day-to-day operations
Experience with CRM platforms for managing customer relationships and interactions
Excellent communication skills for responding to queries
Proven experience in answering inbound calls, providing service to clients and customers
Experience in clerical duties including filing, typing, copying, binding, scanning.

Nice to have:

Proficiency in accounting software systems
Familiarity with CRM platforms
Strong data entry skills.

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan.

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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