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We are offering a contract to hire employment opportunity for an office coordinator in downtown Des Moines! In this role, you will provide superior customer service and assist in the daily operations of the lobby space. The industry is highly customer-oriented with a focus on maintaining efficient office processes in the front area of a condo complex. You will be expected to resolve issues promptly and efficiently, ensuring the smooth running of the office.
Job Responsibility:
Provide excellent customer service, focusing on maintaining positive relationships with residents
Facilitate effective communication with homeowners
Manage daily office tasks to ensure smooth operations
Handle inbound calls, providing timely and accurate responses to customer inquiries
Oversee billing functions, ensuring all processes are executed accurately and efficiently
Perform clerical duties such as managing schedules, meetings, and trainings
Ensure regular and punctual attendance to support office operations
Carry out any other duties as assigned to support the overall function of the office
Requirements:
Minimum of 1 year of experience in the customer service industry
experience in property administration is a plus
Ability to efficiently take inbound and outbound calls
Experience in Billing Functions is necessary
Must be capable of performing Clerical Duties effectively
Nice to have:
experience in property administration is a plus
What we offer:
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan
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