Office Services Associate, Robert Half

Robert Half

Location:

United States, Menlo Park

Category:

Office Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

This role is primarily focused on providing back-office services in a dynamic environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Job Responsibility:

Efficiently process and manage reprographics copy and mail services in both physical and digital settings
Provide support for services in hospitality facilities, audio/visual reception, and other service lines as required
Uphold detail-oriented communication via phone and email, adhering to established etiquette standards
Maintain accurate logs for all office services work and ensure job tickets are appropriately filled out prior to beginning work
Prioritize workflow and execute tasks in accordance with established procedures
Troubleshoot basic equipment problems and place service calls when necessary
Interact with clients in person, over the phone, or electronically, delivering exceptional customer service
Handle sensitive and/or confidential documents and information with discretion
Contribute to a team environment, interacting effectively with diverse backgrounds
Adhere to policies and procedures, making independent decisions that align with business needs and policy
Ensure the quality assurance of own and others' work, meeting deadlines and delivering all work in a timely manner

Requirements:

Possess strong customer service skills, with a knack for handling client queries and concerns
Demonstrate proficiency in office functions and operations, managing day-to-day tasks efficiently
Ability to understand and implement office procedures and policies
Experience in answering inbound calls, addressing queries, and transferring calls as necessary
Capable of supervising a team and coordinating tasks for smooth operations
Familiarity with hiring processes and the ability to handle related administrative tasks
Skilled in scanning documents and performing other receptionist duties
Ability to troubleshoot minor office equipment issues, ensuring minimal downtime
Experience in managing facility operations, including maintenance and repair tasks
Must be digitally savvy, comfortable with using office software and tools
Excellent communication skills, both written and verbal
Ability to maintain logs and records for various office activities
Experience in operating office machinery including photocopiers, printers, and scanners
Familiarity with handling paper documents, ensuring their safe storage and retrieval
Understanding of Quality Assurance processes, ensuring all office tasks meet set standards
Ability to distribute faxes to relevant departments or individuals
Willingness to work overtime as necessary to meet operational requirements
Experience in handling service calls, coordinating with vendors for office maintenance
Ability to handle confidential documents with utmost discretion and security

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Work Type:

On-site work

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Office Services Associate