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We are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. In this role, you will significantly contribute to our back office operations, focusing on reprographics, copy and mail services, hospitality facilities support, and other service lines as required.
Job Responsibility:
Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work
Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures
Troubleshoot basic equipment issues and place service calls when necessary
Maintain accuracy and confidentiality when handling sensitive documents and information
Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically
Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work
Communicate effectively with supervisors or clients regarding job or deadline issues
Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies
Ensure quality assurance on own work and work of others
Maintain logs for all office services work
Possess the ability to lift up to 50 lbs. on a regular basis
Requirements:
Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work
Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures
Troubleshoot basic equipment issues and place service calls when necessary
Maintain accuracy and confidentiality when handling sensitive documents and information
Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically
Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work
Communicate effectively with supervisors or clients regarding job or deadline issues
Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies
Ensure quality assurance on own work and work of others
Maintain logs for all office services work
Possess the ability to lift up to 50 lbs. on a regular basis
Demonstrated proficiency in Customer Service
Familiarity with standard Office Functions and Operations
Understanding of company Procedures and Policies
Experience in Answering Inbound Calls professionally
Proven ability in Supervising team members
Proficiency in using 'About Time' software or similar time tracking tools
Knowledge of Hiring Processes within an office environment
Experience in Scanning documents and maintaining digital records
Ability to perform Receptionist Duties when required
Ability to Troubleshoot common office issues
Experience in managing office Facilities
Comfortable with Digital tools and platforms
Strong Communication Skills, both written and verbal
Experience in Scanning Documents and maintaining digital records
Ability to Maintain Logs of office activities
Familiarity with office Machinery and equipment
Knowledge of Paper handling and quality assurance procedures
Experience in Quality Assurance within an office environment
Able to Distribute Faxes efficiently and accurately
Willingness to work Overtime when required
Experience in handling Service Calls professionally
Ability to handle Confidential Documents with discretion
Appreciation for office Perks and ability to communicate them to team members
What we offer:
medical, vision, dental, and life and disability insurance
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