On-site Support Engineer, Sopra Steria

On-site Support Engineer

Sopra Steria

Location:

Belgium, Liege, Brussels & Ghent

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are looking for On-site Support Engineers for our Brussels location, a Ghent/Brussels split-location role (part-time in each city), and a Back-Up Engineer covering multiple locations (Ghent, Brussels, Hasselt, and Liège). As a local on-site Support Engineer, you will handle IT problems and respond to IT requests and incident calls via phone, mail, or the IT Service Management application.

Job Responsibility:

Handle IT problems and respond to IT requests and incident calls via phone, mail, or the IT Service Management application
Performing hardware checks, repairs, cleaning and replacements (laptops & personal printers)
Managing assets in CMDB
Managing Service Point service mailbox (on rotation)
Follow-up tickets in ticketing system (Service Now)
Support of the New Starter & Leaver Service
Staffing of a physical service desk
Performing basic software & hardware troubleshooting (password resets, O365, Windows troubleshooting, Mobile Intune, VPN issues, in-house applications, VM’s,…)
Backoffice
Config check of laptops for new starters
Tech swaps (laptops)
On-/offboarding new starters & leavers
Meeting Room Support (back-up)
Transport of IT material between the different office sites

Requirements:

Bachelor’s degree in computer science or a relevant equivalent
+/- 2 years of experience in providing first-line and/or second-line IT support
Good soft skills (empathy, team spirit & good communication skills)
Be a good & reliable team member
Eager to learn
Pro-active approach
Customer first mindset
Be flexible to support other colleagues in case of sickness/leave
Preferably trilingual (fluent in Dutch, French and English)

Nice to have:

Preferably trilingual (fluent in Dutch, French and English)

What we offer:

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Ecocheques
Continuous learning opportunities through the Sopra Steria Academy
Team events

Additional Information:

Job Posted:

March 28, 2025

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.