Operational Resilience (Continuity of Business) Senior Manager - VP, Citi

Operational Resilience (Continuity of Business) Senior Manager - VP

Citi

Location:

United Kingdom, Belfast

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The role requires a leader who can lead and support Citi's Enterprise Resilience Operational Resilience (Ops Res) and Continuity of Business (CoB) programs across multiple business lines. The successful candidate will work closely with the Cluster and Global CoB teams and with local business and country management on a global basis. The position requires a candidate with good management skills, leadership capabilities, and an ability to lead a variety of activities in parallel. The candidate must be able to form trusting relationships with senior executives, should push for delivery of workload within prescribed timeframe and should be able to influence within the businesses being supported in order to capture and maintain high quality Ops Res and COB plans that are able to measure business performance and support Citi's businesses when things go wrong.

Job Responsibility:

Develop and manage the production and documentation of CoB solutions for multiple functional areas
Understand measures used to determine whether a business can remain within its impact tolerance (ITOL)
Define, implement, and apply area wide Ops Res and CoB policies and standards
Manage all related Ops Res and CoB deliverables such as: IBS identification, ITOL setting, scenario testing and the monitoring of ITOL breaches
Business Impact Analysis, Enhanced Business Impact Analysis, Table Top Exercises including understanding of DoS and DoA testing
Filter and communicate updates from Citi’s Office of Emergency Management (OEM) and/or Cyber Fusion Center to respective Ops Res and CoB teams as needed
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Relevant experience in Operational Resilience and/or Continuity of Business is essential
Experience in banking or financial services is required
Knowledge of Citi business operations is an advantage
Ability to manage projects, expectations, and maintain key relationships
Familiarity with the emerging regulatory environment as it relates to third-party risk management and Operational Resilience
Advanced project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
Excellent verbal and written communication skills
Bachelor’s/University degree or equivalent experience

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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