Operational Risk Grp Manager, Citi

Operational Risk Grp Manager

Citi

Location:

Ireland, Dublin

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Citi is looking for a high calibre professional to join their team as the Services Ops Global Onboarding Risk & Control Head. The role focuses on establishing a strong Controls framework, providing ongoing controls oversight and support, and monitoring key risk indicators. The professional will act as an advisor to the business on risk and controls topics, including issues and corrective action plans, operational risk events, audit management, and more.

Job Responsibility:

Identify and raise issues within the business
Create and track Key Risk Indicators, metric triggers, and thresholds
Stays current in understanding existing risks and analysis of emerging risks across the business
Responsible for managing global team of line control officers covering onboarding operations
Manage risk and controls within the onboarding operations lifecycle
Engage with MCA governance team to ensure risk and controls are appropriately captured in MCA
Overall responsibility for leading the operational risk events cycle
Lead business level programs to address themes of operational risks events
Work with business, operations and technology to ensure remedial actions are taken
Shape and define governance model for global onboarding operations risk
Development of business level procedures
Prepare reports for senior management
Provides control advice and guidance to onboarding operations organization
Communicates guidance and training of new requirements

Requirements:

Extensive experience in financial services, risk and controls and/or TTS Onboarding experience preferred
Ability to manage through influence to drive implementation across a global organization
Knowledge of business-related products and/or processes, specially related to Operational Risk Events, Loss Capture System Reporting, and policy requirements
Outstanding communication and presentation skills required
Track record leading Control related projects and programs
Exemplary thought leadership skills
able to build and lead strategic initiatives
Ability to represent and manage expectations of cross-functional stakeholders
Demonstrated experience leading people and developing effective and diverse teams
Ability to define and embed culture
build and market the organisation’s brand
communicate enterprise-wide priorities
Experience building collaboration and synergies across enterprise-wide businesses and functions

What we offer:

Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Additional benefits supporting well-being, living well, and saving well

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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