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The Operational Risk Officer is a strategic professional who stays abreast of developments within a defined area and contributes to standards around which others will operate. Requires basic commercial awareness. Developed communication and diplomacy skills with high level of energy and enthusiasm are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Has responsibility for volume, quality, timeliness and delivery of end results as well as design, planning and policy formulation within area of expertise.
Job Responsibility:
Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Serves as a subject matter expert for Issues Management (e.g. Corrective Action Plans)
Recommends control enhancements as needed
Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Identifies best practices to be shared with global Citi businesses
Develops and maintains tracking metrics for management reporting and escalation
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgment and autonomy
Acts as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Min 4 years of experience in Operational Risk. Other risk and control disciplines would be a plus – credit, and market
Experience in ICT Risk Area/ Markets would be desirable
Excellent interpersonal and communication skills – verbal & written
A team-player with positive/can-do approach
High level of energy, enthusiasm and motivation
Fluent Polish and English
Nice to have:
Other risk and control disciplines – credit, and market
experience in ICT Risk Area/ Markets
What we offer:
Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
Access to e-learning platform (Degreed) as well as English learning platform
Possibility to gain globally appreciated work experience
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