Operations Agent - Transfer, TUI

TUI

Location:

Greece, Kos

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

16500.00 EUR / Year

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Job Description:

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents in Kos. You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

Job Responsibility:

Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments
Delivering information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor
Ability to think quickly to re-plan, accordingly to vehicle availability
First line of transfer support to the service delivery team
Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met
Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards

Requirements:

Great organizational skills and ability to work in a fast-paced environment
Experience in the leisure and tourism industry – ideally in a booking admin position is desirable
Flexible to work in a TUI Office, Port or Airport and in a flexible manner (including different shifts Monday-Sunday)
Can solve problems independently and embrace our digital culture
Easily adapts to a variety of changes to ways of working and quickly learns new skills
A collaborative and great team player
Excellent communication skills, both verbal and written in English and Greek
Other European languages would be advantageous

Nice to have:

Other European languages would be advantageous

What we offer:

Seasonal contract starting on the 1st of April 2025, with multiple possibilities for career development at TUI
40 working hours/week
1 day off/week + additional paid annual leave
Paid for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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