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Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation.
Job Responsibility:
Manage current software platform with external software house
Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects
Carry out constant upgrades and improvements of Salesforce platform
Ability to plan and deliver projects
Lead contact with 3rd party compliance company
Oversee compliance processes and ongoing activities
Oversee and improve internal workflow processes
Identify and implement new processes across the business
Requirements:
Very Strong IT proficiency/ technical ability
Able to learn new software platforms
Strong understanding of the fundamental role that processes have within a business
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