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The Operations Manager is responsible for managing the day-to-day activities of the plant, including overseeing employees, manufacturing, and cost management. This role ensures that customer orders are completed efficiently by coordinating staffing, purchasing, and production functions - while considering various operational factors like capacity, materials, and budgets.
Job Responsibility:
Lead and guide the Operations team, setting clear goals and improving processes
Manage employee training and performance to ensure skills are aligned with operational needs
Address scheduling and prioritization challenges
Focus on cost-saving strategies in purchasing and manufacturing
Implement time-study improvements and enhance workflow
Regularly assess job status and financial performance
Oversee material and production control to ensure timely order fulfillment and inventory efficiency
Collaborate with sales and engineering teams for new project development and pricing
Ensure quality standards are met, with a focus on ISO compliance and customer satisfaction
Identify and resolve workflow bottlenecks, ensuring resource availability
Maintain strong communication with customers regarding timelines and any issues
Foster positive employee relations to reduce turnover and encourage teamwork
Build and sustain key supplier and customer relationships
Promote a safety-conscious environment and enforce compliance with safety standards
Monitor attendance and provide feedback to maintain operational flow
Requirements:
10-15 years of experience in industrial management specifically within manufacturing
Professional Manager certification (CIM) or equivalent experience
Ability to read mechanical blueprints + schematics
Strong leadership, communication + problem-solving abilities
Ability to manage under pressure and meet deadlines
Proven experience in budgeting and working with suppliers
Knowledge of metals/tool + die making processes and MRP systems
Proficiency in using advanced computer and MRP software
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