Operations Manager, Service Delivery, Snappr

Operations Manager, Service Delivery

Snappr

Location:

Philippines, Metro Manila

Category:

-

Contract Type:

Employment contract

Salary:

135000.00 - 200000.00 Php / Month

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Job Description:

At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos. We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.

Job Responsibility:

Manage and engage a team of fun and highly talented creative professionals
Identify bottlenecks in our operational processes and execute solutions to improve turnaround times for shoots
Operate a quality management system in our photography operations
Utilize data to understand team performance and areas for improvement in our operations
Maximize team productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

Requirements:

At least 5 years of workforce management experience
Experience with data analytics in spreadsheets
Fluency in written and spoken English
Ability to work the night shift/flexible shifts
A 'let's get it done' mindset
The ability to balance attention to detail with swift execution

Nice to have:

Knowledge of Adobe Lightroom and Adobe Photoshop
Some type of image output/editing experience with a high run rate
Vendor management experience

What we offer:

competitive salary (Php 135-200K)
equity ownership in the company
HMO (w/ dependents)
Free daily meals
great workspace in Ortigas CBD

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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