Operations Manager, Lawes Consulting Group

Operations Manager

Lawes Consulting Group

Location:

United Kingdom, South Yorkshire

Category:

Insurance

Contract Type:

Employment contract

Salary:

45000.00 - 55000.00 GBP / Year

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Job Description:

Lawes Consulting Group are partnering with an expanding insurance broker who is seeking an Operations Manager to join the business due to a sustained period of growth. In this role, you will be working closely with the Head of Commercial, being responsible for analysing how the division functions, from identifying how existing procedures can be streamlined, compliance levels maintained to assist in the business as it grows, and ensure systems are being utilised fully in terms of capturing data effectively and in a time efficient manner. Being a newly created stand-alone position with the business, this role offers a fantastic opportunity for the successful candidate to play an integral role in building and developing the structure of the business whilst expanding on their own experience in line with the growth of the commercial division.

Job Responsibility:

Oversee and manage the daily operations of the insurance brokerage, ensuring efficiency and effectiveness
Lead, mentor, and develop a team of operations staff, fostering a culture of collaboration and excellence
Develop and implement operational policies, procedures, and best practices to improve productivity and service delivery
Monitor and ensure compliance with regulatory requirements and industry standards
Collaborate with senior management to align operational strategies with business goals
Manage relationships with insurers, underwriters, and other third-party providers
Analyse operational performance metrics and implement improvements to drive results
Oversee the implementation and maintenance of brokerage software and systems
Handle escalated client issues and ensure timely resolution
Support business growth initiatives by optimizing operational processes and resources
Prepare and manage operational budgets, ensuring cost-effectiveness

Requirements:

Proven experience as an Operations Manager, preferably within an insurance brokerage environment
Strong knowledge of insurance brokerage operations, including compliance, underwriting, and claims processes
In-depth understanding of regulatory requirements and industry standards
Proficiency in using the Acturis trading platform
Excellent communication and interpersonal skills
Relevant insurance qualifications are desirable but not essential

Nice to have:

Relevant insurance qualifications

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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