Operations Manager, CVS Health

Operations Manager

CVS Health

Location:

United States, Scotch Plains

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.00 - 31.00 USD / Hour

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Job Description:

The Operations Manager is a member of the Store Management team responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store. Responsibilities include overall store management, employee training, sales and inventory oversight, and customer service.

Job Responsibility:

Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Financial management
Customer service leadership

Requirements:

Deductive reasoning ability, advanced analytical skills and computer skills
Advanced communication skills, leadership, supervision, and influencing skill
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Nice to have:

Experience as a retail manager or supervisor

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Additional Information:

Job Posted:

March 24, 2025

Expiration:

June 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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