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As the Operations Manager, you will play a vital role in ensuring the smooth functioning of our organisation. You will liaise with various teams and senior management, developing processes and procedures that uphold our high standards. Your leadership will drive consistency, efficiency, and quality across all operations.
Job Responsibility:
Collaborate with senior management to set and enforce KPIs
Manage workflow and resource allocation effectively
Ensure consistent use of our operations software, and maintain strong team communication
Foster a positive environment through effective team leadership and performance management
Engage with clients to ensure satisfaction and responsiveness to their needs
Requirements:
Organisational Skills: Ability to prioritise tasks in a dynamic environment
Analytical Thinking: Capacity to identify opportunities for process optimisation
Team Leadership: Experience in guiding and motivating teams towards common goals
Communication Skills: Clear and effective communication with all stakeholders
Adaptability: Willingness to embrace change and innovate
Problem-Solving Skills
Time Management
Financial Acumen
Risk Management
Continuous Improvement Mindset
Nice to have:
If you have worked within the accountancy industry this would be highly desirable
What we offer:
Flexible Working: Work from home up to three days a week after a successful probation period
Generous Holiday: Enjoy 28 days off (plus bank holidays) with three reserved for Christmas and New Year
Health Benefits: Medicash Health Plan and BUPA coverage after probation
Pension Scheme: Join our workplace pension plan after probation
Life Assurance: Coverage of three times your annual salary once part of the pension scheme
Professional Development: Access to CPD courses to enhance your skills
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