Operations Manager, CVS Health

Operations Manager

CVS Health

Location:

United States, Clarksville

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.00 - 29.00 USD / Hour

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including overall store management, supervision, and policy implementation; sales and inventory management; employee staffing, training, and development; financial management; and customer service leadership.

Job Responsibility:

Overall store management
supervision
policy implementation
sales and inventory management
employee staffing
training
development
financial management
customer service leadership
lead others and work effectively with store crews
supervise, assign and direct activities of the store’s crew
effectively communicate information to store crew and supervisors in an open and timely manner
support Store Manager with action plans for operational and service improvement
assist customers with their questions, problems and complaints
promote CVS customer service culture (greet, offer help, and thank)

Requirements:

Deductive reasoning ability
advanced analytical skills
computer skills
advanced communication skills
leadership
supervision
influencing skills
ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Nice to have:

Experience as a retail manager or supervisor

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation, and weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:

March 24, 2025

Expiration:

June 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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