Operations Manager, CVS Health

Operations Manager

CVS Health

Location:

United States, Dallas

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.00 - 29.00 USD / Hour

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Job Description:

The Operations Manager will support the Store Manager in leading the store's operations, ensuring execution of strategic goals, driving customer loyalty through excellent customer service, and managing sales, inventory, and employee development.

Job Responsibility:

Overall store management
supervision and policy implementation
sales and inventory management
employee staffing
training and development
financial management
customer service leadership
leading others and working effectively with store crews
supervising and assigning tasks to store crews
effectively communicating information to store crew and supervisors
supporting the Store Manager with action plans for operational and service improvement
assisting customers with questions, problems, and complaints
promoting CVS customer service culture.

Requirements:

Deductive reasoning ability
advanced analytical skills and computer skills
advanced communication skills
leadership
supervision and influencing skills
ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts
ability to respond to urgent issues at the store.

Nice to have:

Experience as a retail manager or supervisor

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
no-cost wellness programs including screenings, tobacco cessation and weight management
confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
tuition assistance
retiree medical access.

Additional Information:

Job Posted:

March 23, 2025

Expiration:

June 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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