Operations Specialist, Robert Half

Operations Specialist

Robert Half

Location:

United States, Ann Arbor

Category:

Human Resources

Contract Type:

Not provided

Salary:

18.00 USD / Hour

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Job Description:

Robert Half is seeking an experienced Operations Specialist for this new and exciting opportunity to support a non-profit organization located on-site in Ann Arbor. If you're a people person with great communication skills, this non-profit opportunity is meant for you! Must be able to work fully ONSITE either afternoon shift or mid-night shift.

Job Responsibility:

Interacting with clients in a non-judgmental ethical manner
Responsible for the operation of various floors of the facility
Be familiar with and implement policies and procedures taught on the job
Ensure all current clients have checked in to the building appropriately
Supportive, empathetic, confidential listening and offering clients general assistance
Document various client information and activities in program system HMIS and staff notes professionally and appropriately
Responsible for light cleaning in the facility and the ordering of supplies
Welcome and orient new clients to rules and responsibilities of the floor and congregate living
Appropriate communication with Manager regarding client Leaves of Absences, Late Arrivals and other client policy questions
Must be willing to work holidays if necessary
Must be on time for work, and use time clock to document hours
Other duties, as assigned

Requirements:

Associates Degree, detail oriented certification, or alternative equivalent experience
Knowledge of housing, mental health, chemical dependency, and poverty issues helpful
Experience in social work, social services, or human services helpful
Reliable and willing to work holidays
Able to be assertive without being aggressive
Able to work as a team member
Utilize good judgment
Be both welcoming and assertive
Be culturally competent
Able to be mindful of personal boundaries, ethical obligations, and the primacy of client needs
Experienced in nature and detail oriented in action

Nice to have:

Knowledge of housing, mental health, chemical dependency, and poverty issues
Experience in social work, social services, or human services

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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