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Operations Supervisor

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Miami

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

16.00 - 26.00 USD / Hour

Job Description:

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Job Responsibility:

  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Provide colleagues personalized customer service feedback and coaching
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
  • Support the planning, execute the display and maintenance of off-shelf merchandise

Requirements:

  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Nice to have:

Experience as a retail supervisor

What we offer:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
March 24, 2025

Expiration:
June 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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