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The Order Entry Specialist will play a critical role in managing and processing order-related activities to ensure accuracy, compliance, and alignment with company procedures. The ideal candidate demonstrates excellent attention to detail, organizational skills, and the ability to manage sensitive information in a high-pressure environment.
Job Responsibility:
Efficiently process all activities documented within the order entry mailbox
Carefully review all product orders to ensure completeness and accuracy
Accurately enter a variety of financial, commercial, enterprise, and national account orders into Solomon ERP system
Utilize data from Big Machines to create budgets in Microsoft Excel and integrate them into Solomon for accurate revenue recognition
Log and track all recurring monthly revenue services sold, ensuring data integrity for sales compensation
Audit monitoring and service maintenance orders for accuracy and direct them to appropriate internal teams for processing
Confirm receipt of all required documentation from the sales team and submit to the Contract Administration team in accordance with compliance protocols
Assist the sales team with questions related to order documentation requirements
Maintain detailed project files on Microsoft SharePoint, ensuring accuracy and accessibility
Process updates such as change orders and cancellations as needed
Provide assistance with special projects as assigned by management
Serve as a backup for other team positions in coordination with department requirements
Maintain composure while handling urgent or sensitive situations involving executives, clients, or internal staff
Requirements:
Advanced proficiency in Microsoft Excel, CRM Software, and ERP platforms (such as Solomon)
Strong organizational, analytical, and problem-solving abilities
Proven ability to handle and protect sensitive and confidential information
Excellent verbal and written communication skills
Experience working collaboratively in cross-functional teams
Proficiency in billing procedures and data entry tasks
Demonstrated ability in invoice processing and management
Strong skills in Excel for financial data organisation and analysis
Experience with SAP and Great Plains Solomon for business process management
Familiarity with commercial contracts and their administration
Ability to manage and administer contracts effectively
Excellent organizational skills and attention to detail for accurate record keeping
What we offer:
Medical, vision, dental, and life and disability insurance
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